Last updated: November 2025
Information We Collect
We collect information you provide directly to us, such as when you:
- Request a quote or book a service
- Create an account or profile
- Contact us via phone, email, or forms
- Subscribe to our communications
- Apply for employment
Types of Information
The information we may collect includes:
- Contact information (name, email, phone number, address)
- Service preferences and special instructions
- Payment information (processed securely through third-party providers)
- Communication history and feedback
- Employment application information
How We Use Your Information
We use the information we collect to:
- Provide and improve our cleaning services
- Schedule and manage appointments
- Process payments and billing
- Communicate with you about services
- Send marketing communications (with your consent)
- Comply with legal obligations
- Protect our rights and prevent fraud
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- With service providers who assist in our operations
- When required by law or legal process
- To protect our rights, property, or safety
- In connection with a business transfer or sale
- With your explicit consent
Cookie Policy
Our website uses cookies to enhance your experience and provide personalized services. We use the following types of cookies:
Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled. They include:
- Session cookies for booking and account access
- Security cookies to protect against fraud
- Preference cookies to remember your settings
Analytics Cookies
These cookies help us understand how visitors use our website:
- Google Analytics to track website usage
- Performance monitoring cookies
- User behavior analysis tools
Marketing Cookies
These cookies are used to provide relevant advertising:
- Google AdSense advertising cookies
- Social media integration cookies
- Remarketing and conversion tracking
Managing Cookie Preferences
You can manage your cookie preferences through:
- Our cookie banner when first visiting the site
- Your browser settings
- Contacting us directly
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure data transmission protocols
- Regular security audits and updates
- Limited access to personal information
- Employee training on data protection
Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Request data portability
- Object to certain processing activities
Third-Party Services
Our website may contain links to third-party services including:
- BookingKoala (booking and scheduling platform)
- Google Services (Analytics, AdSense)
- Tawk.to (live chat service)
- Payment processors
These services have their own privacy policies, which we encourage you to review.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this privacy policy or our data practices, please contact us: